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Cloud-Based Payment Portal
Get a custom site for free! We configure your site as part of our boarding process. Unlike “off-the-shelf” solutions, the Professional Services Payment System (PSPS) is tailored to fit your business model. Just add the “Make a Payment” button to your home page and we set up everything else.
Trust Accounts & Funds in Escrow
A challenge often present within resident funds management is the constant communication demands between family and management regarding the receipt, distribution and balance of these funds. Naturally, family members are concerned their loved ones have sufficient resources to feed themselves, cover co-pays and secure transportation. This concern often translates into a barrage of time-draining calls that severely interrupt work flow. PSPS remedies this by providing real-time updates to payers through their online account history.
Payment Requests are a very cool tool! They save you time and provide your payers with an easy way to authorize payment from wherever they happen to be when the email arrives. PSPS lets you to configure the payment and then send it as an email. You can even attach an invoice, copy of the lease or any other document you choose. Payment Requests include a “Pay Now” button that encourages users to log into the web payment portal to complete authorization, thereby allowing you to collect a convenience fee on transactions that recur while remaining in compliance with card association regulations.
Imagine if you never had to prepare another deposit slip or make copies of the front and back of every check or drive to the bank before it closes to get the money moving towards your account? What if you could handle all that along with posting the payment to the resident’s account in a single pass through our MDX Excella check scanner? Welcome to the 21st century!
Utilizing Convenience Fees
Depending on your business goal, convenience fees can either partially or entirely offset the cost of accepting electronic payment through your website. You’re in total charge of whether to pass on any of these costs and, if so, how much you want to recoup through the use of convenience fees. Our job is to guide you on how best to achieve that goal and to ensure your program remains compliant with all card association regulations. The good news is that PSPS has saved recovery residences literally hundreds of thousands of dollars through the use of this feature. The secret to successful implementation is in providing real value to the end-users who elect to pay through the PSPS. By designing value-added features into the front-end payment portal, Cashbox has made online payment truly convenient for end-users.
The dreaded charge back! This subject often causes owner/operators to grimace and grit their teeth. It’s money you earned for services you’ve already provided. Now, because you discharged his daughter for threatening her roommate or testing positive on a drug panel, Dad calls his card-issuing bank to demand the transaction be reversed. We get it! We’ve built numerous protections into PSPS to assist service providers in defending themselves against unwarranted reversals. No one can guarantee outcomes. What we can promise is that our track record is outstanding and that we’ll stick with you to guide you all the way through the process. That’s as much a testament to the quality of the providers we support as it is to our unique knowledge and experience.
Advanced Data Security & PCI Compliance
Data security is a boring subject for all but a few geeky types that get a real kick out of this stuff. The geeky few may follow the links in this section to drill down to the nitty-gritty. For the rest of you, we’ll just state that nothing of any value is stored in the PSPS. While our payment site is hosted on secure servers sporting 256 bit encryption and meets all Payment Card Industry (PCI) requirements, Cashbox takes security a step further by deploying an advanced tokenization strategy in conjunction with our secure gateway partner, eProcessing Network (EPN).