Many clients need to access their payment system while on the move; whether to confirm receipt of a specific payment, manage receivables or simply answer a payer’s questions. Our systems are dynamic. They recognize when you’re logging in from a mobile device and automatically adjust to fit your screen. Mobile navigation makes it really simple for users to get around the site and conduct business while outside their office.
Payers experience the same ease of use when it comes to mobility. Our Payment Requests are an excellent example of how simple it is for payers to authorize payments while out and about. They log in to their online account by selecting “Pay Now” and then complete payment in under 10 seconds by tapping their way through the process. Five taps to authorize, which generates an email receipt that’s distributed to both the payer and our client.
Want to see how your month is shaping up while your taking a mid-day Starbucks break? Log in to your system, select “Look Up Payments” and set the filter for your preferred date range. Then view the “Results Summary”. This feature includes a subtotal of the convenience fees you collected to help offset the costs associated with those payments. Use the same filters to drill down to the payment history for a customer, resident or tenant. The system is totally functional regardless the device from which you access it.
Need to send out a Payment Request while out in the field? Maybe attach your Retainer Agreement or a copy of the lease? No problem! Just select the Payer, configure the payment, attach the document of your choice. Tap “Send Request” and an payment-enabled email is sent to your client immediately. The system automatically adds the request to the tracking list. Select any “Unpaid” item and simply tap “Resend” to nudge the slow pays into action.
For Recovery Residences, the Resident Funds Management Module is fully functional from a iPhone, Galaxy or any other smartphone. Managers, who have been granted authorization, can easily record distributions, print the Resident Funds Payout Record for signature provided there’s availability to wireless printer onsite. This ensures the integrity of the Resident Funds Management and automatically updates the Payer’s Account History in real time.