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Cashbox offers unlimited support as an integral component of our payment system. We don’t charge additional fees for support. There are no support tiers. Every client is entitled to the best we have to offer every day. Clients may choose to contact us by email or by phone to request assistance, add or delete authorized users, add or edit products and make any necessary adjustments to their convenience fee. Additionally, we regularly develop brief instructional videos specific to certain features and functions. These videos are designed for the “show me” crowd. Generally, the duration of each “how-to” video runs 30 to 90 seconds, precisely addressing the best use of that feature. The Cashbox Staff is listed under the ABOUT tab (Meet the Team) of this website. Click on any caricature to reach out to that staff member by email or social media. All Cashbox Staff have direct phone numbers as well, so there’s no need to fumble through the phone tree. We’re here to help. We encourage you to take advantage of our unlimited support policy.